Facilities Management

Organizational Chart

Download Organizational Chart

“InSite” MSM’s Web-Based System for Work Order Submission

 InSite is intended for general maintenance requests only.  For emergencies, please contact the Maintenance Department  at (404) 752-1514. 

For emergency issues such as chemical spills, elevator services, open door requests, fire/smoke, vandalism, or medical emergency assistance, contact the Department of Public Safety at (404) 752-1795.

In order to access InSite visit MSM Connect of Insite Sign-Up.

  1. Click on Facilities Work Order to open a new Insite Sign-Up window (you may need to adjust your pop-up blocker).
  2. Specify, “I am NOT a Member of Maintenance Connection,” then click OK.
  3. When prompted for a connection key, enter: 86897001
  • Member ID/Password: Enter the Member ID you wish to use each time you access the system. This Member ID or Username (for example; JDOE) must uniquely identify you in the system. Also, enter and re-enter the password you wish to use. The password must be between six and twenty characters and cannot be the same as your Member ID
  • Forgot My Password: In the Forgot My Password section, enter the question to be used by the system in the event you forget your password. Enter an answer you will remember.
  • Terms of Use: Scroll down and read the complete InSite Terms of Use. When you have completely reviewed these terms, indicate your acceptance of these terms by checking the “I have read and accept the terms of use” control.